Saturday 2 December 2017

MGT300 Chapter 12

Chapter 12 Integrating the Organization from End to End – Enterprise Resource Planning


Enterprise Resource Planning (ERP)

πŸ’œ At the heart of all ERP systems is a database, when a user enters or updates information in one module, it is immediately and automatically updated throughout the entire system


πŸ’œ ERP systems automate business processes


πŸ’œ Bringing the Organization Together

Organization before ERP
ERP-Bringing the organization together

The Evolution of ERP

Integrating SCM, CRM, and ERP



  • SCM, CRM, and ERP are the backbone of e-business
  • Integration of these applications is the key to success for many companies
  • Integration allows the unlocking of information to make it available to any user, anywhere, anytimeSCM and CRM market overviews 



    • General audience and purpose of SCM, CRM and ERP

    Integration Tools

    πŸ’œ Many companies purchase modules from an ERP vendor, an SCM vendor, and a CRM vendor and must integrate the different modules together
    • Middleware – several different types of software which sit in the middle of and provide connectivity between two or more software applications 
    • Enterprise application integration (EAI) middleware – packages together commonly used functionality which reduced the time necessary to develop solutions that integrate applications from multiple vendors
    Data points where SCM, CRM, ERP intergrate

    Enterprise Resource Planning (ERP)

    πŸ’œ ERP systems must integrate various organization processes and be:
    • Flexible - must be able to quickly respond to the changing needs of the organization
    • Modular and open - must have an open system architecture, meaning that any module can be interface, with or detached whenever required without affecting the other modules. 
    • Comprehensive - must be able to support a variety of organizational functions for a wide range of businesses
    • Beyond the company - must support external partnerships and collaboration efforts
    Enterprise Resource Planning’s Explosive Growth

    πŸ’œ ERP solutions are growing because:
    • ERP is a logical solution to the mess of incompatible applications that had sprung  up in most businesses
    • ERP addresses the need for global information sharing and reporting
    • ERP is used to avoid the pain and expense of fixing legacy systems

    The End of Chapter 12 πŸ’œ

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