MGT 300 Chapter 1

Chapter 1 Business Driven Technology

Information technology is everywhere in business ~
Business function = Department

Customer service department receiving the greatest benefits from IT.

IT project goals is to reduce costs and to improve productivity.












~Information technology is a field concerned with the use of technology in managing and processing information

~important enabler of business success and innovation.

~Management information systems (MIS) is general name for the business function and academic discipline covering the application of people, technologies, and procedures  to solve business problems.

~MIS is a business function, similar to Accounting, Finance, Operations, and Human Resources.

~Beginning to learn about information technology it is important to understand :

• Data, information, and business intelligence IT resources
• IT cultures

Differences between Data, Information and Business Intelligent

 ~What is Data ? Data is a raw facts that describe characteristic of event

 ~What is Information ? Information is when a data converted into a meaningful and useful context

 ~What is Business Intelligent ? Business Intelligent is an applications and technologies that are used to support decision-making efforts

Example of Data, Information and Business Intelligent

Data in Excel Spreadsheet

Data turned into Information

Information turned into Business Intelligent

IT Resources

IT Cultures

• Information-Functional Culture - Employees use information as a means of exercising influence or power over others. For example, a manager in sales refuses to share information with marketing. This causes marketing to need the sales manager’s input each time a new sales strategy is developed.
• Information-Inquiring Culture - Employees across departments search for information to better understand the future and align themselves with current trends and new directions.
• Information-Discovery Culture - Employees across departments are open to new insights about crisis and radical changes and seek ways to create competitive advantages.
• Information-Sharing Culture  - Employees across departments trust each other to use information (especially about problems and failures) to improve performance.

THE END OF CHAPTER 1 😁